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Delivery & Returns

Delivery & Returns - PixelHardwares

Delivery & Returns

Fast & Reliable Shipping

At PixelHardwares, we are committed to processing and shipping your order quickly, securely, and efficiently. We work with trusted shipping partners to deliver products safely throughout the United States.

Orders are processed during normal business hours, Monday through Friday (excluding public holidays). Once your order has been dispatched, you will receive a shipping confirmation email with tracking information when available.

Order Processing

  • Orders are typically processed within 1–2 business days.
  • Orders placed on weekends or holidays are processed on the next business day.
  • Processing times may be longer during peak seasons or promotional periods.
  • Some products may require additional processing before shipment.

Shipping Information

We currently ship throughout the United States.

Estimated delivery times depend on your location, the shipping service selected, weather conditions, and carrier operations. Delivery estimates are provided as guidance only and cannot be guaranteed.

Shipping Confirmation

Once your order has been shipped, you will receive an email containing shipment details and tracking information (where available).

Incorrect Shipping Address

Please ensure that your shipping address is accurate before completing your purchase. PixelHardwares is not responsible for delays or additional shipping costs caused by incorrect or incomplete shipping information provided by the customer.

Damaged or Missing Items

If your order arrives damaged or incomplete, please contact us within 48 hours of delivery.

Please include:

  • Your order number.
  • Photos of the package.
  • Photos of the damaged item (if applicable).

Returns

You may request a return within 30 days of receiving your order.

  • Items must be unused and in their original condition.
  • Original packaging and included accessories must be returned.
  • Items showing signs of misuse or physical damage may not qualify for a refund.
  • Certain products may not be eligible for return due to manufacturer or hygiene restrictions.

Refunds

After we receive and inspect your returned item, we will notify you of the outcome. If approved, your refund will be issued to the original payment method. Processing times may vary depending on your payment provider or financial institution.

Need Assistance?

GREEN TECH PRO LLC

Email: [email protected]

Phone: +1 (213) 446-6235

Business Hours: Monday – Friday | 9:00 AM – 5:00 PM (Pacific Time)