Frequently Asked Questions (FAQs)
Most orders are processed within 1–2 business days. Standard shipping typically takes 3–7 business days within the continental United States. Delivery times may vary depending on your location and product availability.
Yes. PixelHardwares ships to customers across the United States. At this time, international shipping may not be available for all products.
Once your order has been shipped, you will receive a confirmation email containing your tracking number and carrier information. You can also log into your account to view your order status.
Most new and unused products may be returned within 30 days of delivery, subject to our Refund & Return Policy. Some products may have different return requirements or may be non-returnable.
Yes. Unless otherwise stated, products sold by PixelHardwares are covered by the original manufacturer's limited warranty. Warranty terms vary depending on the manufacturer and product.
Please contact our customer support within 48 hours of receiving your order. Include your order number, photos of the product, and a description of the issue so we can assist you as quickly as possible.
We accept major credit and debit cards, including:
- Visa
- Mastercard
- American Express
- Discover
Additional payment methods may be available during checkout.
No. Guest checkout is available for most purchases. However, creating an account allows you to track orders, save addresses, and access your order history more easily.
You can reach our Customer Support Team using the following information:
GREEN TECH PRO LLC
Address:
841 W 18TH ST
SAN PEDRO, CA 90731
United States
Email: [email protected]
Phone: +1 (213) 446-6235
Business Hours:
Monday – Friday
9:00 AM – 5:00 PM (Pacific Time)